💫 1-Year Jewellery Guarantee

Because your sparkle should never fade ✨

At Amnesia, we believe in jewellery that keeps up with you — from sunrise lattes to moonlit dance floors. That’s why we proudly offer a 1-year guarantee on every piece of our gold-plated stainless steel jewellery.

If it fades, we’ll make it right 💛

We’ve crafted our collections with everyday wear,
waterproof magic, and lasting glow in mind. But if your piece starts to lose its shine within 12 months of purchase — we’ve got you.

You’ll get:

• 🔁 A replacement of the same style (if it’s still in stock), or
• 💳 A credit note for the full value of your original purchase, so you can choose something new that speaks to your current vibe.

How it works 🧾

1. Pop us an email at sales@amnesiajewellery.com with:

• Your order number
• A photo of the faded piece
• A quick note about what’s happened

1. Our team will get back to you faster than you can say “add to basket” 🛍️
2. We'll arrange either a free replacement or send over a store credit, whichever you prefer.

Things to keep in mind 🕊️

• This guarantee covers colour fading due to everyday wear.
• It doesn’t cover lost items, accidental damage, or misuse (like a wild night where your necklace became a headband 👀).
• One-time replacement or credit per item.
• Applies to gold-plated stainless steel items only.

We built Amnesia to last longer than a crush, and our pieces are here to grow with you, not grow dull.